Frequently Asked Questions

Yes, we provide free standard shipping on all orders all products on any amount.

If you're not completely satisfied with your purchase, you can return the item within 14 days for a full refund. Please make sure the product is unused, in its original packaging, and in the same condition as when you received it.

Your satisfaction is our priority, and we’re here to help make the return process as smooth as possible.

We offer multiple convenient payment options to make your shopping experience seamless:

: Simply scan the QR code displayed at checkout to pay instantly.

: Prefer to pay in cash? Choose COD and pay when your order is delivered.

: We accept all major credit and debit cards for secure and hassle-free transactions.
Choose the method that works best for you!

We partner with some of the most reliable and high-end shipping companies in Pakistan to ensure your orders are delivered safely and on time. Our primary shipping providers include Leopards Courier and TCS, both known for their efficient nationwide coverage and top-quality service. With their trusted logistics networks, we are able to offer fast and secure deliveries across all regions of Pakistan.

Policies

1. Shipping Policy

We partner with top-tier courier services like Leopards Courier and TCS to deliver your orders swiftly and securely across Pakistan. Orders are typically processed within 24-48 hours and delivered in 2–5 business days, depending on your location. You will receive a tracking number once your order is shipped.

2. Return & Refund Policy

If you're not completely satisfied with your purchase, you can return it within 14 days of receiving it for a full refund. Please ensure the item is unused, in original packaging, and in resellable condition. Once we receive and inspect the item, your refund will be processed.

3. Payment Policy

We offer multiple secure payment options for your convenience:
QR Code Payment during checkout


Cash on Delivery (COD)

Credit and Debit Cards

All transactions are encrypted and secure to protect your personal and financial information.

4. Privacy Policy

We are committed to protecting your privacy. All personal data collected during checkout (name, address, contact info) is used solely for order processing and will never be shared with third parties without your consent.

5. Exchange Policy

Need to exchange a product? No problem! You can request an exchange within 14 days of delivery if the item is in unused condition and in its original packaging. Exchanges are subject to product availability.

6. Order Cancellation Policy

You may cancel your order within 12 hours of placing it, as long as it has not yet been shipped. Once shipped, the order cannot be canceled, but you may return it after delivery according to our return policy.